Refactoring Podcast Good Communication for Engineers 💬 — with Wes Kao
124 snips
Mar 22, 2024 
Wes Kao discusses managing up and bridging the gap between managers and reports. The 'Bad Things / Good Things' framework, good communication in the remote era, and the transition to remote work at Maven are explored. Sync vs async communication, the importance of over-communicating, and Wes' approach to reading are also highlighted.
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Managing Up
- Manage up proactively to control your relationship with your manager.
- Increase their visibility into your work to gain more autonomy and impact.
Question Behind the Question
- Reduce your manager's cognitive load by anticipating their needs.
- Understand the "question behind the question" to address underlying concerns proactively.
Bottom Line Up Front
- Use the "bottom line upfront" (BLUF) approach in written communication.
- State your main point first, followed by supporting context, to give readers agency.