Connecting the Dots cover image

Leading in a Complex World with Jennifer Garvey Berger

Connecting the Dots

NOTE

Distinguishing Complexity from Complication

Complexity is characterized by patterns that are not predictable, where multiple elements are intertwined and no single entity can control the outcome. On the other hand, complication refers to intricate systems like a watch that can be understood and controlled despite being intricately designed.

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