AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
50sec snip
29. Rod Cuthbert of Viator
How I Got Here - Inside stories behind innovation and startups in travel
Hiring from quantas to figure out business model
The aftermath of 9-11 resulted in a significant shift for travelers in the United States and Europe, as they were unable to reach airlines or hotels via phone. Consequently, they turned to the internet and found it to be a valuable resource. Through online platforms, travelers could easily check their flight status, make changes, book new flights, request refunds, and access various other services, marking a transformative moment in customer empowerment.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode