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Emotional Intelligence 2.0 - Book Summary

20 Minute Books

ADVICE

Improving Social Awareness

  • To improve social awareness, start by observing nonverbal cues.
  • Focus on the eyes (rapid blinking might indicate discomfort), mouth (genuine smiles crinkle the eyes), and shoulders (tight shoulders suggest stress, relaxed shoulders suggest openness).
  • Tailor your behavior based on these cues. For example, avoid probing questions if someone seems tense.
  • Use people's first names to show respect and build connection.
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