Receiving and Acknowledging Hard Feedback

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Transformational feedback, even if unpleasant, can significantly impact personal growth. Leaders should actively invite and acknowledge hard feedback in public settings, setting an example of openness and resilience. Non-verbal signals, such as body language, play a crucial role in communication; negative reactions can discourage honest dialogue. It is important to manage emotional responses when receiving feedback, as strong reactions can shift the focus away from the speaker's experience, making them feel responsible for the listener's emotional state. This principle applies to both personal relationships and professional environments, where fostering a safe space for honest expression is essential.

Jeff Wetzler shows you how to uncover startling wisdom from the people around you through better asking.

— YOU’LL LEARN —

1) The mysteries of the unspoken–and how to tackle them

2) The five-step ask approach

3) The trick to posing quality questions

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— ABOUT JEFF —

Jeff Wetzler is co-CEO of Transcend, a nationally recognized innovation organization, and an expert in learning and human potential with more than 25 years’ experience. Wetzler combines unique leadership experiences in business and education, as a management consultant to the world’s top corporations, a learning facilitator for leaders around the world, and as Chief Learning Officer at Teach For America. Jeff earned a doctorate in adult learning and leadership from Columbia University and a bachelor’s in psychology from Brown University. Based in New York, he is a member of the Aspen Global Leadership Network and is an Edmund Hillary Fellow.

• Book: Ask: Tap Into the Hidden Wisdom of People Around You for Unexpected Breakthroughs In Leadership and Life

• Ask Diagnostic Assessment: Assessment.AskApproach.com

• Instagram: @askapproach

• LinkedIn: Jeff Wetzler

• Website: AskApproach.com

— RESOURCES MENTIONED IN THE SHOW —

• Book: Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity by Kim Scott

• Book: Remaking the Space Between Us: How Citizens Can Work Together to Build a Better Future for All by Diana McLain Smith

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