012 - The Coach Up: A Magness Masterclass on Feedback
FAREWELL
Key Takeaways for Giving and Receiving Feedback
When giving feedback, consider if the person is open or closed to feedback. Be curious about their experience and collaborate on improvements for the future. Focus on the problem, not the person, avoiding personal attacks. Avoid using the feedback sandwich approach or tying feedback to punishment. On the receiving end, use feedback to enhance self-awareness by observing reactions. Acknowledge bad feedback, assess its validity, hold yourself accountable, and aim to improve in the future.
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