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FAREWELL

012 - The Coach Up: A Magness Masterclass on Feedback

Feb 12, 2024
Learn valuable insights from coach Steve Magness on delivering feedback effectively and receiving it with grace. Explore strategies for delivering feedback that avoid creating a defensive mindset. Understand the importance of focusing on the problem, not the person, when giving feedback. Gain self-awareness and empathy through giving feedback to others. Coach Steve Magnus provides masterclass advice on feedback, emphasizing timing, openness, and curiosity about others' experiences.
12:16

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Quick takeaways

  • Assess the person's receptiveness before giving feedback, creating an open state for better acceptance.
  • Focus on the problem, not the person, and make feedback future-focused for growth and improvement.

Deep dives

Importance of Openness in Feedback

When giving feedback, it's crucial to assess if the person is open or closed to receiving it. If they have just performed poorly or had a negative experience, it may be best to wait for a more receptive moment. Steve Magnus emphasizes the need to create an open and receptive state in the person before delivering feedback. This can be achieved by allowing time for the individual to decompress, engaging in positive conversation, or seeking out the right psychological state for receiving criticism.

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