Documentation: The Key to Clarity and Empowerment

Documentation is a powerful tool for both business acquisition and operations, despite the common perception that it is tedious. Understanding its purpose can shift perspectives, making it clear that effective documentation is crucial. Over-documenting ensures easy access to information, while under-documenting can lead to confusion and unanswered questions, particularly in critical moments. Therefore, it's essential to document comprehensively, including the processes of documentation itself, to preserve the intent and direction of the business's founding vision.