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Q&A With Tommy - Scaling Your Growth with Financials, Recruitment, and Online Marketing

The Home Service Expert Podcast

NOTE

Effective Training through SOPs and Checklists

To improve the quality of work and train new team members effectively, it is crucial to implement standard operating procedures (SOPs), checklists, and manuals. By creating exact processes, making videos, and incorporating checks and balances in the CRM system, employees can ensure a high standard of work. The adherence to checklists is essential, with no payment issued unless the checklist is completed. It is recommended to limit fieldwork to training on processes, with constant monitoring through camera recordings to verify compliance with established procedures.

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