
Let’s Redefine the Role of Manager
HBR IdeaCast
The Leader of Work and the Leader of People
Alex badenock is the architect of this separation between work and people. She saw it as part of a much bigger programme to get closer to customers. And they realized that in that link with the customer, the manager played a very important role. But lots of companies are finding their managers were overwhelmed by what was required of them.
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