248 - Mastering Negotiation — with Chris Voss
The Futur with Chris Do
Skills for Effective Communication: Dynamic Silence and Gathering Data
Dynamic silence is a skill that involves being quiet and observant while gathering data./nReading the other person's facial expressions can provide insight into their thoughts and reactions./nA blank facial expression may indicate that the person is filtering information and considering their response./nLabeling the blank stare can help acknowledge that there is something on their mind./nIt is important to consistently gather data visually instead of focusing solely on your own thoughts.
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