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Engage, Reflect, and Respond
Asking reflective questions during a conversation enhances retention and engagement. A crucial question is 'What is your most useful takeaway from today's call so far?' This prompts participants to access their long-term memory, ensuring prior content remains relevant. Subsequently, the 'triple yes recommendation' strategy involves three key queries: first, seeking permission to share how you can help, which leverages the reciprocity effect from the previous reflection; second, confirming the participant's desired outcome and available resources while identifying obstacles; and third, presenting your solution by inviting them to join your program, thus maintaining a natural flow and building rapport through active listening.