The Power of Silence in Negotiations and Storytelling

Silence carries different meanings and impacts in negotiations and storytelling. It can be used strategically to allow the other party to contemplate, leading to stronger negotiation outcomes. Silence can enhance the persuasiveness of an argument by giving individuals time to process information. Research shows a positive correlation between silence in negotiations and achieving mutually beneficial agreements. Embracing silence as a tool can create a space for thoughtful reflection and increase the effectiveness of communication.

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William Ury, cofounder of Harvard’s Program on Negotiation, is one of the world’s best-known experts on negotiation. He is coauthor of Getting to Yes, the all-time best selling negotiation book in the world; the author of one of my favorite books on negotiation (Getting Past No: Negotiating in Difficult Situations); and author of the new book: Possible: How We Survive (and Thrive) in an Age of Conflict.

Please enjoy!

Timestamps for this episode are available below.

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Timestamps:

[00:00] Start

[06:53] Connecting with Roger Fisher.

[10:08] Devising Seminars.

[12:31] Negotiating the Camp David Accords.

[18:23] Writing the other side's victory speech.

[21:17] Writing Kim Jong-un's victory speech.

[26:20] Pondering possibilities in the modern Middle East.

[29:26] Lessons from iconic possibilist Nelson Mandela.

[32:17] Going to the balcony.

[36:11] Mitigating the risk of emotional spiraling with Hugo Chávez.

[40:50] The power of silence.