Dealing with Workplace Conflict: Practical Tools and Techniques with Karin Hurt
Negotiate Anything
Strategies for Dealing with Workplace Conflict and Book Promotion
The insight emphasizes the importance of starting conversations by focusing on points of agreement to establish positive momentum and collaboration. Explicitly stating shared agreements at the beginning of discussions can have a more effective psychological impact, leading to a collaborative search for common ground before addressing differences. The approach can create a positive atmosphere for conflict resolution and customer interactions. Additionally, the conversation promotes the book 'Powerful Phrases for Dealing with Workplace Conflict,' emphasizing its content and providing resources for readers to engage further with the material and connect with the author.
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