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The Happiness Lab with Dr. Laurie Santos

Why We Often Fail to Reach Out and Connect with Others

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We often fail to reach out because we struggle to predict what others want. We become too focused on our own needs and forget to consider how the recipient will feel. In reality, people appreciate when someone takes the time to reach out and think about them. We're not good at understanding how much others will appreciate our efforts. We're more concerned with how competent we appear, while the recipient focuses on the warmth and sincerity of the message.

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