Engage Your Stakeholders to Practice Knowledge Management

Engaging stakeholders is crucial for successful knowledge management. Instead of just focusing on adoption, it's important to approach engagement through the lens of different categories: new hires, learners, contributors, experts, and retirees. Each group has unique knowledge needs, and CAM (knowledge management) can use various tools and approaches to support them. By understanding these needs and finding ways to facilitate knowledge flow, CAM can effectively engage and empower individuals.