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APQC Podcasts

5 Essential Truths to Become a KM Powerhouse

Aug 9, 2023
20:29

Podcast summary created with Snipd AI

Quick takeaways

  • Align KM efforts with business priorities like continuous learning and organizational agility to address challenges.
  • Build on existing knowledge management practices, such as communities of practice, knowledge mapping, and lessons learned processes, to save time and effort while adapting to specific contexts and needs.

Deep dives

Focus on what matters

One of the key truths in knowledge management (KM) success is to focus on what matters. Organizations often face challenges such as the departure of experts, new workforce arrivals, and a lack of knowledge transfer. By aligning KM efforts with business priorities like continuous learning, transfer of best practices, and organizational agility, organizations can address these challenges. Additionally, KM programs can leverage the opportunities presented by digital transformation and strategic integration, making them more effective and efficient.

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