34sec snip

The Game w/ Alex Hormozi cover image

How to Handle Mess Ups | Ep 711

The Game w/ Alex Hormozi

NOTE

Turning Tragic Moments into Magic Moments

By transforming tragic moments into exceptional experiences, it is possible to create loyal brand champions. Admitting mistakes and going above and beyond to correct them can turn a dissatisfied customer into a lifelong advocate for the brand. Providing outstanding service can lead to customers believing in the brand wholeheartedly and staying loyal.

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