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Embrace Experimentation for Competitive Advantage
To thrive in the evolving landscape shaped by AI technology, businesses must prioritize 'getting at bats', which means actively experimenting with AI applications across various functions. Leaders should encourage their teams to explore AI tools, like chatbots and data analysis models, for everyday tasks, enhancing efficiency and creativity. While not every initiative will succeed, organizations that adopt a culture of experimentation will gain valuable experience ahead of competitors. Leveraging AI for low-hanging fruit in back-office operations and allowing employees access to AI tools for tasks such as email refinement and data summarization will position companies favorably when the technology matures.