The barriers to knowledge sharing include structural factors such as hierarchy, communication rules, standard operating procedures, corporate policies, and cultural norms. Some cultures prioritize knowledge sharing as a moral obligation. In contrast, certain barriers like pride and the lack of teachability hinder knowledge transfer. Being teachable is considered a valuable trait and fosters a culture of listening and learning. Reflective listening and integrating new information help individuals become more receptive to learning. It is important to strike a balance between efficient systems and creating opportunities for innovation and learning.
With a broad background in the Oil, Water, Healthcare, Finance and Emergency Management industries, Stuart French is author of the www.DeltaKnowledge.net blog, and currently the Head of Knowledge Management at Country Fire Authority in Melbourne, Australia and Chair of the AFAC Knowledge, Innovation & Research Utilisation Network (KIRUN).
Stuart combines 25 years of professional experience with a Masters of Knowledge Management (KM) to help companies with expertise identification & management, collaboration, organizational learning and knowledge systems to improve their performance and resilience to change. His research on wikis and knowledge cultures led to a fascination with complexity theory which he now enjoys teaching to various organizations and universities so they can bridge the gap between corporate strategy and service excellence.
He continues to serve the KM community as co-host of the Knowledge Management Leadership forum in Melbourne Victoria and is honored to be the Australia delegate at the KM Global Network.