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Uber CEO Dara Khosrowshahi on Decision-Making
Greymatter
Balancing Toughness and Support
Leaders need to be tough, fast, and decisive during tough times, emphasizing speed and decisiveness. In easier times, leaders should balance being consultative. It is the leader's role to go against the grain, being tough when things are going well to maintain discipline, and being supportive during tough times to boost morale.
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