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4 Business Ideas That Changed the World: Emotional Intelligence

HBR IdeaCast

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The Relevance of Emotional Intelligence in Business

Emotional Intelligence is now a crucial skill in authentic and empathetic leadership, but critics question its validity. HBR ideacast explores this topic with psychologists and authors Daniel Goleman and Susan David, and management professor Andy Parks. They also discuss the history of emotions in business, from the feminization of emotions to the denigration of soft skills that shelter bad leaders and neglect human needs.

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