AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
2min snip
Mastering Difficult Conversations with Sheila Heen, Deputy Director of the Harvard Negotiation Project at Harvard Law School
Andy Stanley Leadership Podcast
The Influence of Identity on Reactions and Communication
Identity shapes our reactions and emotions, amplifying our feelings and coloring the stories we tell. It also affects our willingness to acknowledge our own contributions to problems and leads us to attribute negative intentions to others. In the context of communication, affirming someone's skills and success before critiquing them can be beneficial, especially if communication is part of their identity.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode