AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
The Importance of Onboarding in Building Trust and Customer Satisfaction
Onboarding is crucial as it determines whether clients perceive a business positively or not. Studies show that within 48-72 hours of making a purchase, clients decide whether they made the right choice. To create a high-quality onboarding experience, it should be clear, have numbered and simple steps, and be sent immediately without any delays.