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Betting on spreadsheets: Interview with Golden Kitty Winner, Bobby Pinero
Product Hunt Weekly Digest
Product First, Product Founders
The speaker realized the need for a product-first approach as the market matured and competitors entered, causing an increase in customer acquisition costs without a corresponding increase in the lifetime value of the product. They joined Intercom due to the overwhelming praise for the product and acknowledged the challenges faced while scaling, emphasizing the need to figure things out rather than expecting instant success.
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