Demand Genuine Apologies, Not Pseudo-Sympathy

In emotionally charged situations, individuals often resort to harmful responses or defensive behaviors like shutting down or escalating conflict. Instead of these reactions, it is important to assertively express your needs, which may include requesting a genuine apology. Recognize the difference between valid apologies and 'no apology' apologies, such as 'I’m sorry you feel that way,' which deflect accountability. When faced with insincere apologies, respond by demanding acknowledgment of the specific actions rather than the feelings they may have caused. This approach fosters clearer communication and accountability.