The Jefferson Fisher Podcast How to Handle Bad Apologies
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Aug 13, 2024 Explore the nuances of insincere apologies and how to handle them effectively. Discover three distinct types of bad apologies, including 'no apology' and 'justification' variations. Learn strategies to assert yourself while maintaining respect in conversations. Gain insights that will empower you to seek genuine accountability without escalating conflict.
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Handling "No Apology" Apologies
- When someone gives a "no apology" apology ("I'm sorry if you feel that way"), don't accept it.
- Respond by saying, "Don't apologize for my feelings, apologize for what you said."
Handling Justification Apologies
- When someone gives a justification apology (blaming stress, etc.), acknowledge their stress but redirect.
- Say, "You don't need to apologize for your stress, but you do need to apologize for what you said."
Handling Conditional Apologies
- If you receive a conditional apology ("I'm sorry if you were offended"), reassert your point.
- Respond with: "You don't need to apologize for my reaction. I need you to apologize for what you said."