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From Prescriptive to Conversational GenAI in Retail - with Michael Tambe of Amazon
The AI in Business Podcast
Balancing Human-Like Chat Bot Responses with Human Psychology
Chat bots have the capability to mimic human responses, but the effectiveness varies based on human psychology. While a chat bot can deliver the same message as a human, it may not be as impactful due to human psychology. The success of chat bots is dependent on balancing technological capabilities with human psychology, which remains uncertain.
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