Doing the work of vulnerability even managing up

The importance of using tactful communication in the workplace is emphasized. Instead of telling someone to be vulnerable and embrace failure, it is suggested to approach the situation by suggesting a group discussion to clarify misunderstandings and learn from the experience. This approach takes the leader out of the spotlight and invites them to be a problem solver. The organization encourages open dialogue, differing opinions, curiosity, active listening, and discomfort as they seek to understand each other better.