Effective Communication in the Workplace

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A key habit for success is going to bed on time to set up for a productive day. The key nugget for great communication is framing thoughts in three sentences delivered in 15 seconds. This method resonates with people, leading to successful conversations. To excel at work, prepare for conversations by taking 30 seconds to clarify your message, resulting in shorter and more effective dialogues.

Chris Fenning shares how to master the first minute of conversation for clearer, more concise, and more persuasive communication.

— YOU’LL LEARN —

1) How to capture your audience’s attention in 15 seconds

2) Why meetings feel like a waste—and how to fix that

3) The one question that’s ruining your reputation

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— ABOUT CHRIS —

Chris Fenning makes it easier for us to communicate at work. He helps experts talk to non-experts, teams talk to executives, and much more. Chris's practical methods are used in organizations like Google and NATO, and have appeared in the Harvard Business Review. He is also the author of multiple award-winning books on communication and training that have been translated into 16 languages. Find out how Chris can help you at www.chrisfenning.com

• Book: "The First Minute: How to Start Conversations That Get Results (Business Communication Skills Books)"

• LinkedIn: Chris Fenning

• Website: ChrisFenning.com

— RESOURCES MENTIONED IN THE SHOW —

• Article: Egocentrism over e-mail: "Can we communicate as well as we think?" by Justin Kruger, Nicholas Epley, Jason Parker, and Zhi-Wen Ng

• Book: "Thinking 101: How to Reason Better to Live Better" by Woo-kyoung Ahn

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