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Costco's Buyer Strategy
Costco's buyers closely track commodity prices, labor costs, and supplier contracts to negotiate lower prices for members. With a low SKU count, they maintain tight relationships with suppliers to be tough but fair in negotiations. Any cost reductions obtained from suppliers are passed on to customers, with 89% of the benefit going to members. Costco prioritizes providing value to members and retaining their loyalty by aiming for lower overhead costs through efficiency and cleverness, rather than squeezing or underpaying.