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#115 Danny Meyer: Hospitality and Humanity
The Knowledge Project with Shane Parrish
Embrace improvisation and consistency
The speaker highlighted the Japanese culture's strength in regimentation and the ability to perform tasks consistently once taught, such as cooking a recipe or playing music. However, they acknowledged the American strength in improvisation, particularly evident in jazz music, where musicians have the freedom to solo and create unique performances. The speaker expressed a desire to learn improvisation from Americans to customize experiences for each guest, while suggesting that Americans could learn systems from the Japanese to enhance consistency in their restaurants.
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