AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
2min snip
How to Keep Every Customer | Ep 130
Build with Leila Hormozi
Customer Success: Communication and Evolution
It is crucial to demonstrate the value of your service by communicating effectively with clients, even if you do not bill by the hour. Utilizing tools like Gantt charts can show progress and milestones in large projects. For higher-tier clients, consider implementing project management systems for better communication. The more integrated your service is into a client's business, the more frequent and detailed the feedback should be provided. Additionally, constant evolution of your product or service is essential to adapt to the ever-changing market environment.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode