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Jean-Claude Monney - Managing Partner of The Monney Group
Knowledge Cast by Enterprise Knowledge
The Future of Knowledge Management
The future of knowledge management involves the integration of knowledge graphs and the recognition that all forms of knowledge within an organization contribute to finding answers. This includes explicit knowledge, tacit knowledge, and structured knowledge or data. The shift towards incorporating data in the knowledge management conversation is gaining traction, as insights and understanding are based on data. Data touchpoints and a comprehensive view of data are crucial for effective knowledge management and digital transformation. In the context of AI, data assessment becomes a crucial step in developing a blueprint for AI, emphasizing the importance of understanding available data, its quality, sources, and completeness. Leveraging an organization's own data with generative AI can provide answers based on the enterprise's taxonomy and knowledge.
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