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Secrets to Service Champions’ $500M Success with Leland Smith

The Home Service Expert Podcast

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Embrace the Heat: Training for Success

Instillers face a physically demanding job, especially when working in hot attics. Effective training involves exposing new recruits to the harsh conditions they will encounter, which helps identify individuals who can handle the job. The business model emphasizes competitive pricing, aiming for a 70% gross margin, and incentivizing sales staff with a commission structure that aligns their interests with project success. Successful installation methods, showcased through platforms like YouTube, promote quality assurance and enhance customer trust in the services. Financing options are crucial, with around 70% of jobs being financed, indicating that ease of payment significantly contributes to business growth.

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