
Operational excellence: How purpose and technology can power performance
McKinsey Talks Operations
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How to Get Started in Operational Excellence
To get started in operational excellence, it is important to first understand what operational excellence looks like by experiencing and internalizing it. This can be achieved through assessments, site visits to other companies, and engaging with employees who have achieved high levels of operational excellence. Companies that excel in operational excellence often innovate by reducing the distance their products travel and finding safer, more efficient ways to conduct processes, such as integrating plating into the assembly area to minimize travel and hazardous waste. These innovations demonstrate the possibilities and benefits of operational excellence, challenging traditional industry practices.
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