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Unorthodox PM wisdom: Automating user insights, unselling job candidates, logging every decision, more | Kevin Yien (Stripe, Square, Mutiny)
Lenny's Podcast: Product | Growth | Career
Fix Structural Barriers to Customer Connection
Addressing structural issues that prevent product managers from interacting with customers is essential for effective product development. If a product manager cannot communicate with clients, it indicates a fundamental flaw that must be resolved. Additionally, time constraints and reluctance to engage in program management can hinder progress. Utilizing resources like userinterviews.com can streamline the process of finding relevant customer feedback, allowing for continuous engagement with the ideal customer profile (ICP) without extensive manual effort. This service simplifies the sourcing of participants, enabling businesses to focus on refining their products based on targeted user insights.
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