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Lenny's Podcast: Product | Growth | Career
Unorthodox PM wisdom: Automating user insights, unselling job candidates, logging every decision, more | Kevin Yien (Stripe, Square, Mutiny)
Aug 18, 2024
01:28:40
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Kevin Yien, who leads product for merchant experiences at Stripe and has previously worked at Square and Mutiny, shares his unconventional insights on product management. He advises aspiring PMs to begin in engineering or design and emphasizes the importance of strong writing skills. Kevin introduces his unique 'unsell email' hiring technique, highlights the value of maintaining a decision log, and discusses the automation of user research. Plus, he addresses the impact of AI on future generations and shares lessons learned from his failures.
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Quick takeaways
- Starting in roles like engineering, design, or sales equips aspiring PMs with essential insights into product development and user perspectives.
- Documenting decisions in a decision log enhances PMs' learning, strategy development, and team performance through reflection on past choices and outcomes.
Deep dives
The Importance of Product Management Experience
Starting a career in product management often requires prior experience in related fields such as engineering, design, or sales. Gaining experience in these roles provides valuable insights into the product development process and customer perspective. By working closely with product teams, aspiring product managers can learn how to maximize the potential of their group and understand the difficulties of aligning different roles towards a common goal. This foundational knowledge equips future PMs with a unique perspective when transitioning into a dedicated product management role.
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Listen to the best highlights from the podcasts you love and dive into the full episode