
A masterclass in founder conviction | Eilon Reshef (Co-founder and CPO at Gong)
In Depth
Evolution of AI Conversations and Impact of Language Models at Gong
The conversation about AI with customers at Gong has evolved over the years, focusing more on the practical impact of AI on revenue organizations. While there is a growing acceptance and recognition of the importance of AI, there is also a need to distinguish between different types of AI tools like GPT for selling purposes. Gong has explored alternative directions in AI applications, such as quantifying behaviors and training AI models to identify specific information relevant to customers.
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