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#196: Will Guidara, former owner of Eleven Madison Park – Make people feel seen
How Leaders Lead with David Novak
Civility in Communication Matters
A growing concern in society is the decline of civility, particularly evident in the rising trend of individuals not responding to emails after prior agreements to follow up. This lack of response reflects an impolite behavior that disrupts the norms of respectful communication, which were once more established. The expectation of accountability and courtesy in interactions is increasingly ignored, signaling a troubling shift in social etiquette.
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