The Importance of Listening

Elisabeth Swan has consulted in the business process performance industry for over 30 years. She advises local nonprofits and guides Fortune 100 companies through Lean Transformations and improvement efforts generating millions in savings. She is the co-designer and lead Instructor for the Lean Six Sigma Leadership Course at University of California, San Diego (UCSD) and designs and runs Lean Six Sigma courses at UC Davis and the University of Denver. She is a co-founder of the Just-in-Time Café learning nexus, and co-host of the “Just-in-Time Café” podcast. Her latest book is, Picture Yourself a Leader: Illustrated Micro-Lessons for Navigating Change, and she also co-wrote the Problem Solver’s Toolkit: A Surprisingly Simple Guide to Your Lean Six Sigma Journey.

 https://elisabethswan.com/

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