Expanding to Multi-Product Selling w/ Ryan Meadows (SVP Global Sales, Klaviyo)
The Science of Scaling
00:00
Emphasize Cohesion in Sales Strategies
A phased approach to sales integrates both new acquisition and cross-sell teams, ensuring a consistent message throughout the process. New team members may have varying levels of training but are incentivized to bundle products to enhance account value. Maintaining customer relationships for four to six months promotes adoption, as it typically takes three to four months to onboard effectively. As the company scales, implementing a strategic accounts team that combines acquisition and growth responsibilities fosters better engagement and accountability, emphasizing the importance of cohesive sales strategies.
Play episode from 28:29
Transcript
