Two types of insights: connection and contradictions (there’s a third)

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There are three different pathways to insights: connection, contradiction, and expectation
Connection insights involve putting different ideas together without contradicting existing beliefs
Contradiction insights occur when something happens that doesn't make sense and requires a change in beliefs
Expectation insights arise when something happens that was not anticipated

My guest today is celebrated research psychologist Gary Klein who has spent nearly 50 years studying how and why people make the decisions they do.

We discuss naturalistic decision making, the crucial difference between experience and expertise, why some people stagnate and others progress, Cognitive Flexibility Theory, the role of storytelling, surprising ways to gain insights, fixation errors, cognitive biases, mental models, accelerated learning, and so much more.

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