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A Simple Technique That Will Make You More Persuasive and Inspiring with Joe Navarro
The Science of Success
**Building rapport is no mystery. **
You can't influence people if they're psychological discomfort. What sets exceptional people apart is that they have the ability to see the child and talk to them. The average cannot achieve that, he says. "If you can't observe and understand either a situation or an individual ... then you can't formulate a real solution"
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