949: How to End Miscommunications, Unclarity, and Endlessly Repeating the Same Conversation with Marsha Acker
How to Be Awesome at Your Job
Coding Conversations into Four Actions
In conversations, actions can be coded into one of four categories: setting a move, following, opposing, and bystand. Setting a move establishes direction in a conversation, following supports the conversation, opposing offers correction, and bystand adds a morally neutral comment to the conversation.
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