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E006 - A’verria Martin, Chief of Staff, Head of Research Operations and Strategy at ServiceNow
UX Research Rundown
Product Management - It's a Little Play in That Game of Telephone
Collaboration between different disciplines is crucial for effective decision-making/nConfusion can arise when decision-making information is not communicated clearly/nResentment can form when communication breaks down/nImportance of understanding where and how decisions are made to avoid feeling left out
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