2min snip

Engineering Culture by InfoQ cover image

Using The Fisher Change Curve to Build Empathy

Engineering Culture by InfoQ

NOTE

Building Relationships and Effective Feedback Mechanisms

Asking people what they are most proud of and their biggest success, and then using effective feedback mechanisms to prompt self-reflection and improvement. It involves practicing to be comfortable with silence, active listening, and asking probing questions to gain agile practitioner skills. This process can also involve using the 'five whys' method for root cause analysis.

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