Engineering Culture by InfoQ
Using The Fisher Change Curve to Build Empathy
Jan 19, 2024
John Fisher, a constructivist psychologist, discusses the Fisher Change Curve and its relevance to technologists in coping with change. They explore the impact of technologists on end users, engaging users for continuous improvement, implementing effective change, and the value of having a coach and mentor.
27:14
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Quick takeaways
- The Fisher Change Curve helps technologists understand the emotional response and self-identity of individuals during periods of change.
- Engaging with users, obtaining feedback, and actively listening are crucial for technologists to create more effective and user-friendly software.
Deep dives
Understanding the Fisher Change Curve
The Fisher Change Curve, developed by psychologist John Fisher, is a model that explains the stages individuals go through when faced with change. It helps people understand their emotional response and self-identity during the change process. The curve consists of various stages that individuals move through, including denial, resistance, and acceptance. By understanding this curve, technologists can better support individuals during periods of change within teams and organizations.
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