Embracing new technology may initially face criticism but has the potential for future success as concepts improve and iterate over time. Examples like Google Glass, Segway, and the iPhone demonstrate the evolution of ideas and technology to address initial limitations and criticisms to achieve widespread acceptance.
Intercom Co-founder Des Traynor sat down with Paul Adams, our Chief Product Officer, and Emmet Connolly, our VP of Design for a conversation on the good, the bad and the ugly of 2023 and our expectations and predictions for the year ahead.
Watch the video: https://youtu.be/bLix8mAp5k8?si=rhPJ5ZnNn8TRpt11
Read a transcript: https://www.intercom.com/blog/videos/intercom-on-product-riding-the-ai-wave-in-2024
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