Four anchors serve as guidelines for effective communication: Start with why to connect emotionally, not just logically. Connect the dots by articulating observations and inquiring about differing perspectives. Make your ask clear to facilitate understanding and responsiveness. Embrace resistance as a natural part of speaking up, engaging with concerns, and navigating towards a positive outcome.
Have you ever been afraid to speak up? You're not alone, says Elaine Lin Hering, a lecturer at Harvard Law School. But your silence has repercussions for you and those around you. Today, Elaine is here to help you summon the courage to say what's on your mind.